CAMBRIDGESHIRE & NORFOLK

Less admin.
More time.

Enquiries waiting in inboxes. Quotes nobody has followed up. The same details typed twice.

I’m Brad, an AI & automation consultant for small and medium-sized businesses. I connect your systems and simplify repetitive work, so your team can spend more time on customers and growing the business.

Talk through your workflow Free 30-minute call. Workflow Review: £495.
EXAMPLE / ENQUIRY WORKFLOW

A new enquiry.
A clear next step.

  1. Customer gets in touchFrom your website or inbox
  2. The details find their placeLogged in one shared system
  3. A reply is ready to reviewYou check it before it goes out
Less copying. You stay in control.
One clear problem. A practical next step.Find your starting point

10+ years in IT Business Partnering

6 years at a Big Four firm

1 consultant from review to handover

01 / THE WORK

Where does the
work get stuck?

Faster follow-up. Less time entering data. A clearer view of what needs attention. Start with the recurring job that would make the biggest difference to your week.

Explore enquiry & quote follow-up
Enquiries & follow-up Repetitive admin Business visibility

FROM INBOX TO ACTION

Give every good enquiry
a clear next step.

Bring enquiries and quote follow-ups into a shared list, with a clear owner, timely reminders and replies ready for your team to review. Spend more time helping customers and less time chasing the details.

  • Capture customer details once
  • Give every enquiry an owner
  • Keep people in charge of the reply
Talk about your follow-up process
EXAMPLE / ENQUIRY TRACKER
New website enquiryDetails capturedReceived
Reply preparedAssigned to the right personFor review
Follow-up reminderA clear next action and dateScheduled
Follow-up visible in one shared list.

ENTER IT ONCE

Stop moving the same
information by hand.

Orders, job details and invoice data often pass through the same hands twice. I identify where your systems can pass information between them, with checks for anything that needs a person.

  • Check whether your tools can share the information needed
  • Route exceptions to the right person
  • Reduce repeated data entry
Talk about your admin process
EXAMPLE / ORDER HANDOVER
Order confirmedSource details recorded onceCaptured
Job record createdRelevant information passed acrossConnected
Missing information?Flagged for a person to checkReview
Less copy-and-paste. Fewer loose ends.

SEE WHAT NEEDS ATTENTION

Know what’s waiting.
Plan the week ahead.

Bring outstanding quotes, work in progress and overdue actions into one useful view. Spend less time gathering updates and more time acting on them.

  • See the numbers that matter to you
  • Spot overdue jobs and follow-ups
  • See when information was last updated
Talk about your weekly updates
EXAMPLE / WEEKLY BUSINESS VIEW
Quotes awaiting a replyFrom your customer systemIn one view
Work in progressFrom your job trackerConnected
Last updatedVisible alongside every sourceCheckable
Your week, in one useful view.

Make the time back
worth the investment.

We put a value on the work you could remove, agree the full cost and test the improvement against your starting point.

02 / HOW IT WORKS & PRICING

Start small.
Make it useful.

Get a clear plan for £495. Then choose a focused build with a return you can measure.

  1. 01 / WORKFLOW REVIEW

    Find the friction.

    £495 fixed fee

    Turn one recurring problem into a plan you can act on. We map the work, measure the time it takes and identify the most useful change.

    • One workflow and a process-owner session
    • Process map and current time/cost baseline
    • Recommended change, estimated return and build quote

    Plan for around 2–3 hours of your team’s time. Target delivery: 10 working days from the agreed start. We confirm the date and required inputs before booking.

    Your decision: a clear view of the opportunity and what it would take to deliver.

    Discuss a review
  2. 02 / FOCUSED PILOT

    Build one useful thing.

    from £1,500

    Put the plan to work on one process. We agree the fee and success measures, then test the improvement with your team.

    • Entry scope: one workflow connecting two compatible systems
    • Build, exception checks and a live trial
    • Before-and-after comparison, training and handover

    The exact fee and delivery date follow the review. More systems, custom connections or complex data increase the scope.

    Your decision: measured results to guide the next step.

    Discuss a pilot
  3. 03 / TEAM HANDOVER

    Make it yours.

    Included in your pilot

    Leave your team confident running the new process. We walk through everyday use, common exceptions and what to do if a connection fails.

    • Working instructions and a team walkthrough
    • Clear account ownership and access
    • Agreed acceptance checks and support options

    Ongoing support is available by separate agreement, with its scope and fee confirmed in writing.

    Your outcome: a process your team understands and can use.

    See a worked example

The first 30-minute conversation is free. The review and pilot are separate purchases; a review plus an entry-scope pilot totals £1,995. No VAT is charged. Software subscriptions and any ongoing support are quoted separately. You approve the full scope, fee and start date before each stage.

ILLUSTRATIVE BUSINESS CASE

What could five hours
a week be worth?

At £25 an hour over 46 working weeks, five hours released each week gives your team £5,750 of annual capacity. That is time you could put into customers, billable work or avoiding paid overtime.

Annual capacity value
£5,750
Review + entry-scope pilot
£1,995
Assumed software cost
£30/month

Example inputs, not a forecast. The five hours are net of routine checking and upkeep; cash savings depend on how you use the time.

See the costs and payback calculation

03 / YOUR CONSULTANT

BradAI & automation consultant

Business first.
Technology second.

I’m Brad, the person you’ll work with at Solveward. I have 10+ years in IT Business Partnering, including six years at a Big Four professional services firm.

I bring that business-case and delivery discipline to smaller businesses: understand the work, make the numbers clear, then deliver a change your team can use.

You work directly with me throughout. We choose the right mix of better processes, connected systems and AI for the job. You’ll know what you’re paying for and how we’ll judge whether it has worked.

My commitment: an agreed price, a clear measure of success and a proper handover. You keep control of the decision at every stage.

Solveward is independent. The experience above describes my background, not an affiliation with or endorsement by a Big Four firm.

BEFORE WE TALK

Fair questions.

A clear starting point, a visible price and a useful outcome.

What makes a good first project?

A task that repeats every week and has a clear owner: following up quotes, moving order details between systems or preparing a weekly update. Solveward works with small and medium-sized businesses across industries. We choose the starting point by the time and effort it could release.

What return should we look for?

Look for hours you can put to better use, fewer errors or faster customer follow-up. The £495 review estimates the benefit against the full cost, including software and upkeep. During a pilot we measure the change. See a worked example with costs and payback.

What does it cost?

The first call is free. A Workflow Review costs £495; focused pilots start at £1,500 including training and handover. Buying both starts at £1,995. No VAT is charged. Software subscriptions and ongoing support are separate, with all costs agreed before work starts. See what each stage includes.

How quickly can we get started?

We agree the next available start date on our first call. We plan reviews around a 10-working-day delivery target from that start, with the date and required inputs confirmed before booking. Allow around 2–3 hours of your team’s time for the walkthrough, examples and readout. Your pilot proposal sets its own delivery and testing dates.

Can you work with the software we already use?

That is the starting point. I check what your current tools can do and how they share information. The review identifies any additional software or access needed, so the build quote covers a workable approach.

How do we keep control of the new process?

Your team approves customer-facing replies and important decisions. We test with sample data, check who can access it and agree how to handle missing information or a failed connection. Handover includes a fallback process and clear support arrangements.

Do you cover Cambridge, Peterborough and Norfolk?

Yes. I work with businesses across Cambridgeshire and Norfolk, including Cambridge, Peterborough, Ely, Wisbech, King’s Lynn and Norwich. Video calls keep projects easy to fit around your working week; in-person meetings and any travel are agreed when we scope the work.

CAMBRIDGESHIRE & NORFOLK

What would you
like off your plate?

Tell me which job keeps eating into your week. We’ll use a free, 30-minute call to explore the opportunity and choose a useful starting point.

You’ll speak directly with Brad.
Send a few lines and I’ll reply to arrange a time.

Tell me a little about the job. I’ll reply to arrange a time to talk.

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